Книги для руководителей клиник

«Навыки общения с пациентами», Сильверман Дж.
Научный консультант перевода А. А. Сонькина

Книга считается во всем мире основным учебником по совершенствованию навыков общения с пациентами, которым пользуются и студенты медицинских вузов, и врачи любой специальности с любым стажем работы. Приведены очень конкретные, практические описания приемов коммуникации и доказательная база, на которую они опираются.
Руководство адресовано студентам медицинских вузов, врачам всех специальностей, средним медицинским работникам, организаторам здравоохранения.
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«Администратор медицинского учреждения», Владислав Вавилов

«Медицинский администратор» — это действительно качественное настольное пособие, как для начинающих администраторов, так и для тех, кто уже имеет опыт работы в данной сфере. Не смотря на название «Медицинский администратор», содержание этой книги и рекомендации, которые приведены в ней, применимы как в медучреждениях, так и в салонах красоты, ведь и в первом и во втором случае клиент приходит за решением своей проблемы, и в том и в ином случае клиент в первую очередь имеет дело с администратором.
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«Помогите им вырасти или смотрите, как они уходят», Беверли Кей и Джулия Джулиони

В XXI веке талантливого и амбициозного сотрудника уже не удержишь одной лишь высокой заработной платой. Большинство современных сотрудников хотят иметь перспективы карьерного роста, а ещё хотят знать, что начальство заинтересовано в их профессиональном развитии.
Самый простой и действенный способ показать сотрудникам, что вы заинтересованы в их развитии, — разговаривать с ними. В книге описана система рекомендаций, как помочь работникам расти в профессиональном плане.
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Рекомедации гендиректора НаПоправку, Александра Печерского:

«Эффективный руководитель», Питер Друкер
Большинство книг по менеджменту обычно рассказывают об управлении другими людьми. Тема этой книги — управление самим собой.
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«Построенные навечно», Джим Коллинз
Будет особенно полезна собственникам бизнеса, особенно начинающим, и руководителям предприятий.
Написана простым доступным языком, очень много примеров из жизни. Понимаешь, что авторы провели огромную работу по исследованию компаний, что подтверждается в конце книги.
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«Выживают только параноики», Эндрю Гроув
Развитие рынка стремительно и непредсказуемо, бизнес в России это совершенно особая и отдельная история. В кризисные периоды оказывается, не только можно сидеть, сложив руки, но и использовать эти кризисные моменты. Замечательная, реальная история, не от кого-нибудь, а от самого председателя совета директоров компании Intel.
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